For the past couple of
weeks, we’ve talked about Employee Evaluations.
In these posts, I’ve talked about the importance of making sure that each
evaluation is based upon that employee’s Job Description. This is how you ensure that your employees all
clearly understand your expectations for their performance.
While a Job
Description provides a framework as to what it will take for your employee to
be successful in the position, writing Job Descriptions is a careful balancing
act. They need to be specific enough to
inform each employee exactly what you expect them to do without bogging
everyone down in unnecessary details.
I shudder to think of
how many modifications we have made to our Job Descriptions over the
years. While the core layout has remained the same, we've learned that a
few things just really need to be spelled out more clearly. For example,
we just kind of assumed that if we hired a program manager with a recent
Bachelor's degree in Early Childhood Education, that person would know how to
use email, Word, and Excel. We were mistaken. We also assumed that
if we hired a teacher, that person would have thought ahead enough to realize
that they needed a reliable way to get to work. Again, we were mistaken. Those components are now part of our Job
Descriptions.
Making sure that our
staff members know these basic requirements right up front (we explain the Job
Description as part of the interview process), helps us to hire the correct
person and provides them with the tools they need to be successful in their
position. They also understand from the
beginning that the Job Description will provide the framework for
evaluations.
If you don't already have comprehensive Job Descriptions for your employees, check ours out at: http://daycaretools.com/DaycareProducts.aspx#Personnel
Misty
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